Privacy Policy

Villa Vera ("we", "us") operates villaveraloviste.com. This policy explains how we handle your personal data when you contact us about a booking.

Data we collect

When you submit our contact form, we collect the information you provide: your name, email address, phone number (if given), preferred check-in and check-out dates, and your message.

How we use your data

We use this information solely to respond to your inquiry, discuss availability, and process booking requests. We do not sell your data or use it for unrelated marketing without your separate consent.

Legal basis

We process your data based on your explicit consent, given when you tick the consent box on our contact form, and on our legitimate interest in responding to booking enquiries.

How long we keep your data

We retain enquiry data for as long as needed to handle your request and any resulting booking, and for a reasonable period afterwards for record-keeping (typically up to 2 years unless a longer period is required by law).

Who we share data with

Your form submission is stored securely via Google Sheets (Google LLC). Google Analytics is used on this website to understand visitor traffic. These providers may process data outside the EU; appropriate safeguards apply under their standard contractual terms.

Your rights

Under the GDPR, you have the right to access, correct, delete, or restrict processing of your personal data, and to withdraw consent at any time. To exercise these rights, contact us using the form on our website or the email address you used when enquiring.

Cookies & analytics

This site uses Google Analytics to collect anonymous usage statistics. Analytics cookies are only set if you click "Accept" on our cookie banner. You can change your choice at any time via Cookie Settings in the footer.

Contact

For any privacy-related questions, please reach out via the contact form on our website.